Accessibility Statement
Last Updated: April 24, 2025
At rx.co, we are committed to ensuring that our website (www.rx.co), mobile application, and services, including our prescription discount cash card network and online pharmacy, are accessible to all users, including those with disabilities. We strive to provide an inclusive digital experience in compliance with the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
Our Commitment to Accessibility
We aim to make our Services accessible to everyone, regardless of visual, auditory, motor, or cognitive disabilities. Our ongoing efforts include:
- Design and Development: Building our website and app with accessibility in mind, incorporating features like screen reader compatibility, keyboard navigation, and adjustable text sizes.
- Regular Audits: Conducting periodic accessibility audits and testing with assistive technologies (e.g., JAWS, NVDA, VoiceOver) to identify and address barriers.
- User Testing: Collaborating with individuals with disabilities to ensure our Services meet diverse needs.
- Training: Educating our team on accessibility best practices to maintain a high standard of inclusivity.
Accessibility Features
Our Services include the following accessibility features to enhance usability:
- Screen Reader Support: Compatibility with popular screen readers to provide text-to-speech functionality for visually impaired users.
- Keyboard Navigation: Full navigability using a keyboard, enabling users with motor disabilities to access all interactive elements.
- Alternative Text: Descriptive alt text for images, ensuring content is accessible to screen reader users.
- High Color Contrast: Sufficient color contrast ratios to aid users with visual impairments or color blindness.
- Adjustable Text: Support for browser-based text resizing and zoom features to accommodate users with low vision.
- Clear Structure: Consistent headings, labels, and page layouts to improve navigation for all users, including those using assistive technologies.
Third-Party Content
Some portions of our Services may include third-party content (e.g., pharmacy locators, payment processors) that we do not fully control. We work with these third parties to ensure their content aligns with WCAG 2.1 Level AA standards to the extent feasible.
Feedback and Support
We welcome feedback to help us improve accessibility. If you encounter any accessibility barriers or have suggestions for enhancing our Services, please contact us at:
rx.co Accessibility Team
Email: accessibility@rx.co
Phone: 1-800-RXCO-123 (1-800-792-6123)
Address: 9151 S Prosperity Road Suite 100 West Jordan, UT 84081
Please provide details about the issue (e.g., the page or feature affected, the assistive technology used) to help us address your concern promptly. We aim to respond within five (5) business days.
Ongoing Improvements
Accessibility is an ongoing journey. We are continuously working to enhance our Services by:
- Monitoring updates to WCAG and ADA standards to ensure compliance.
- Partnering with accessibility consultants to refine our digital platforms.
- Incorporating user feedback to address specific accessibility needs.
If you require assistance accessing our prescription discount cards, online pharmacy, or other Services, please reach out to our accessibility team, and we will work with you to provide an alternative solution.
Additional Resources
For more information about our data practices or terms of use, please see our:
Thank you for choosing rx.co. We are dedicated to making healthcare accessible and inclusive for all.